Terms of Service

By accessing or using the website of Zutt Solution at https://zutt.com.my (“Website”) or engaging our services, you agree to be bound by these Terms of Service (“Terms”). If you do not agree, please do not use our Website or services.

These Terms apply to all visitors, clients, and users of our Website and services in Malaysia, Singapore, and other jurisdictions we serve.

Zutt Solution is a technology solutions company providing website development, web and mobile applications, AI solutions, business automation, SEO, cloud infrastructure, and custom software development services.

• Company: Zutt Solution
• Location: Johor Bahru, Johor, Malaysia
• Email: zutt888@gmail.com
• Phone: +60 11-6136 0896

We provide technology consulting, design, development, integration, deployment, and related services as described on our Website or in a separate proposal, statement of work, or service agreement (“Service Agreement”).

Information on our Website is for general informational purposes. It does not constitute a binding offer. A formal engagement begins only when both parties agree to a written proposal, quotation, or Service Agreement.

We reserve the right to modify, suspend, or discontinue any aspect of our Website or services at any time without prior notice.

You agree to use our Website only for lawful purposes. You must not:

• Violate any applicable local, national, or international law
• Attempt to gain unauthorized access to our systems or data
• Transmit malware, spam, or harmful code
• Scrape, crawl, or harvest data from the Website without permission
• Impersonate any person or entity
• Interfere with the proper functioning of the Website
• Use the Website in any way that could damage our reputation or business

If you engage our services, you agree to:

• Provide accurate and complete information required for the project
• Respond to requests for feedback, approvals, and materials in a timely manner
• Ensure you have rights to any content, data, or materials you provide to us
• Make payments according to agreed terms in your Service Agreement
• Designate an authorized contact person for project communications

Delays caused by late client feedback, missing materials, or scope changes may affect project timelines and costs.

Project pricing, payment schedules, and deliverables will be specified in a written proposal or Service Agreement. Unless otherwise stated:

• Quotations are valid for 30 days from the date issued
• Prices are quoted in Malaysian Ringgit (MYR) unless otherwise agreed
• A deposit may be required before work commences
• Invoices are due within the payment period stated in your agreement
• Late payments may incur interest or suspension of services

Scope changes requested after project commencement may require a revised quotation or change order.

Our property: All content on this Website — including text, graphics, logos, design, code, and branding — is owned by or licensed to Zutt Solution and protected by intellectual property laws. You may not copy, reproduce, or distribute Website content without our written permission.

Client deliverables: Ownership of custom work product will be defined in your Service Agreement. Typically, upon full payment, clients receive ownership of custom deliverables created specifically for their project, excluding our pre-existing tools, frameworks, libraries, and general know-how.

Portfolio rights: Unless agreed otherwise in writing, we may display completed projects in our portfolio and marketing materials, excluding confidential client information.

Both parties agree to keep confidential any non-public business, technical, or financial information shared during an engagement. This obligation survives termination of the business relationship, except where disclosure is required by law.

For details on how we handle personal data, see our Privacy Policy.

We warrant that services will be performed with reasonable skill and care in accordance with industry standards. Specific warranties for deliverables may be stated in your Service Agreement.

To the fullest extent permitted by law, our Website and its content are provided “as is” without warranties of any kind, whether express or implied, including warranties of merchantability, fitness for a particular purpose, or non-infringement.

We do not guarantee that the Website will be uninterrupted, error-free, or free from security vulnerabilities.

To the maximum extent permitted by applicable law, Zutt Solution shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including loss of profits, data, or business opportunities.

Our total liability for any claim arising from or related to our Website or services shall not exceed the total fees paid by you to us for the specific service giving rise to the claim in the twelve (12) months preceding the claim, unless otherwise stated in your Service Agreement.

Nothing in these Terms excludes or limits liability that cannot be excluded or limited under applicable law.

You agree to indemnify and hold harmless Zutt Solution, its directors, employees, and agents from any claims, damages, losses, or expenses (including reasonable legal fees) arising from:

• Your breach of these Terms
• Your misuse of the Website or our services
• Content or materials you provide that infringe third-party rights
• Your violation of applicable laws or regulations

We may suspend or terminate your access to the Website at any time if you violate these Terms. Service engagements may be terminated according to the terms in your Service Agreement.

Upon termination, provisions that by their nature should survive (including intellectual property, confidentiality, limitation of liability, and governing law) will remain in effect.

Our solutions may integrate with third-party platforms, APIs, or services (such as cloud providers, payment gateways, or AI platforms). Your use of those services is subject to their respective terms and policies. We are not responsible for third-party service availability, pricing, or performance.

These Terms are governed by the laws of Malaysia. Any dispute arising from these Terms or your use of our Website shall first be attempted to be resolved through good-faith negotiation.

If unresolved, disputes shall be subject to the exclusive jurisdiction of the courts of Malaysia, unless otherwise agreed in a Service Agreement.

We may update these Terms from time to time. Updated Terms will be posted on this page with a revised “Last updated” date. Your continued use of the Website after changes constitutes acceptance of the updated Terms.

If you have questions about these Terms of Service, please contact us:

• Zutt Solution
• Johor Bahru, Johor, Malaysia
• Email: zutt888@gmail.com
• Phone: +60 11-6136 0896