Privacy Policy

Zutt Solution (“we”, “us”, or “our”) is a technology solutions company based in Johor, Malaysia. We are committed to protecting your personal data and respecting your privacy.

This Privacy Policy explains how we collect, use, disclose, store, and protect personal data when you visit our website at https://zutt.com.my, use our services, submit forms, or otherwise interact with us.

This policy is prepared in accordance with the Personal Data Protection Act 2010 (PDPA) of Malaysia and, where applicable, the Personal Data Protection Act 2012 (PDPA) of Singapore.

We may collect the following types of personal data:

• Contact information: name, email address, phone number, company name, and job title
• Inquiry details: messages, project requirements, service preferences, and budget information submitted through our contact, consultation, or quotation forms
• Communication data: records of correspondence via email, WhatsApp, phone, or other channels
• Newsletter data: email address when you subscribe to our updates
• Technical data: IP address, browser type, device information, pages visited, and referral source
• Usage data: how you interact with our website, including form submissions and CTA clicks

We do not intentionally collect sensitive personal data (such as health, biometric, or financial account details) through our website unless you voluntarily provide it and we have a lawful basis to process it.

We use personal data for the following purposes:

• Responding to your inquiries and providing customer support
• Scheduling and conducting consultations
• Preparing project quotations and proposals
• Delivering our technology services and managing client projects
• Sending service-related communications and project updates
• Sending marketing communications and newsletters (with your consent)
• Improving our website, services, and user experience
• Complying with legal obligations and resolving disputes
• Preventing fraud, abuse, and unauthorized access

We process your personal data based on one or more of the following:

• Consent: when you submit a form, subscribe to our newsletter, or agree to marketing communications
• Contractual necessity: when processing is required to perform a contract or prepare a proposal at your request
• Legitimate interests: to operate and improve our business, provided your rights are not overridden
• Legal obligation: when required by applicable law

Our website may use cookies and similar technologies to enhance functionality, analyze traffic, and improve performance. These may include:

• Essential cookies: required for basic site functionality
• Analytics cookies: to understand how visitors use our website (e.g., Google Analytics)
• Preference cookies: to remember your settings and choices

You can control cookies through your browser settings. Disabling certain cookies may affect website functionality.

We do not sell your personal data. We may share your information with:

• Service providers who assist us (hosting, email, analytics, CRM, and communication tools), under confidentiality obligations
• Professional advisers such as lawyers or accountants, when necessary
• Law enforcement or regulatory authorities, when required by law
• Business partners involved in delivering a project you have requested, with your knowledge

Some service providers may process data outside Malaysia or Singapore. Where this occurs, we take reasonable steps to ensure appropriate safeguards are in place.

We retain personal data only for as long as necessary to fulfill the purposes described in this policy, unless a longer retention period is required by law.

• Inquiry and lead data: up to 24 months unless a client relationship is established
• Client project data: for the duration of the engagement and as required for legal, tax, or contractual purposes
• Marketing data: until you unsubscribe or withdraw consent

We implement appropriate technical and organizational measures to protect personal data against unauthorized access, alteration, disclosure, or destruction. These measures include secure hosting, access controls, and encrypted connections (HTTPS).

While we strive to protect your data, no method of transmission over the internet is 100% secure. You use our website and services at your own risk.

Subject to applicable law, you may have the right to:

• Access the personal data we hold about you
• Request correction of inaccurate or incomplete data
• Withdraw consent for marketing communications at any time
• Request deletion of your data, subject to legal retention requirements
• Limit or object to certain processing activities

To exercise these rights, contact us at zutt888@gmail.com. We will respond within a reasonable timeframe as required by applicable law.

Our website may contain links to third-party websites (such as social media platforms or partner sites). We are not responsible for the privacy practices of those websites. We encourage you to review their privacy policies before providing any personal data.

Our services are directed at businesses and professionals. We do not knowingly collect personal data from individuals under 18 years of age. If you believe we have collected data from a minor, please contact us and we will take steps to delete it.

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated “Last updated” date. Continued use of our website after changes constitutes acceptance of the revised policy.

If you have questions about this Privacy Policy or wish to exercise your data protection rights, contact us:

• Zutt Solution
• Johor Bahru, Johor, Malaysia
• Email: zutt888@gmail.com
• Phone: +60 11-6136 0896